Jarhead Servers, LLC Acceptable Use Policy ("AUP") is provided to give
our customers and users a clear understanding of what Jarhead
Servers, LLC expects of them while using the service. All users
of Jarhead Servers, LLC Internet services: those who access some
of our Services but do not have accounts, as well as those who pay a
service fee to subscribe to the Services, must comply with this AUP and
our TOS (Terms of Service).
Use of Jarhead Servers, LLC
Service constitutes acceptance and agreement to Jarhead
Servers, LLC AUP.
*All hosting payments To Jarhead
Servers, LLC Are Non-Refundable With the Exception of the
1st payment, which carries a 30-Day money back guarantee* Managed
servers are excluded from this guarantee.
*All Services continue to run until formal letter of termination is
received by Jarhead Servers, LLC 5 Days
prior to the DUE DATE / Renew Date. Any and all past due payments will
be sent to proper channels For collections. All clients will fully
responsible for all past due payments.
We support the uncensored flow of information and ideas over the
Internet and do not actively monitor subscriber activity under normal
circumstances. Similarly, we do not exercise editorial control over the
content of any web site, e-mail transmission, newsgroups, or other
material created or accessible over or through the services, except for
certain proprietary Web sites. However, in accordance with this AUP, we
may remove any materials that, in our sole discretion, may be illegal,
may subject us to liability, or which may violate this AUP.
Jarhead Servers, LLC may cooperate with legal authorities and/or third
parties in the investigation of any suspected or alleged crime or civil
wrongdoing. Your violation of this AUP may result in the suspension or
immediate termination of either your Jarhead Servers, LLC account or
other actions WITHOUT PRIOR NOTICE .
This document is intended to provide a basic understand of
Jarhead Servers, LLC Acceptable Use Policy. The following are
guidelines for the establishment and enforcement of Jarhead
Servers, LLC AUP:
Ensure reliable service to our customers
Ensure security and privacy of our systems and
network, as well as the networks and systems of others
Comply with existing laws
Maintain our reputation as a responsible service
provider
Encourage responsible use of the Internet and
discourage activities which reduce the usability and value of Internet
services
Preserve the value of Internet resources as a conduit
for free expression and exchange of information
Preserve the privacy and security of individual users
Jarhead Servers, LLC intends to provide its customers access to
everything the Internet has to offer. While the Jarhead Servers,
LLC is firmly committed to the principles of free speech, certain
activities that may be damaging to the resources of both the Jarhead
Servers, LLC and the Internet and cannot be permitted under the
guise of free speech. The resources of the Jarhead Servers, LLC and the
Internet are limited, and abuse of these resources by one user has a
negative impact on the entire community.
We do not routinely monitor the activity of accounts except for
measurements of system CPU utilization and the preparation of billing
records. However, in our efforts to promote good citizenship within the
Internet community, we will respond appropriately if we become aware of
inappropriate use of our service.
You may not use your virtual site to publish material, which Jarhead
Servers, LLC determines, at its sole discretion, to be unlawful,
indecent or objectionable. For purposes of this policy, "material"
refers to all forms of communications including narrative descriptions,
graphics (including photographs, illustrations, images, drawings,
logos), executable programs, video recordings, and audio recordings.
If a Jarhead Servers, LLC account is used to violate the
Acceptable Use Policy, we reserve the right to terminate your service
without notice. We prefer to advise customers of inappropriate behavior
and any necessary corrective action, however, flagrant violations of
the Acceptable Use Policy will result in immediate termination of
service. Our failure to enforce this policy, for whatever reason, shall
not be construed as a waiver of our right to do so at any time.
As a member of our network community, you must use your Internet access
responsibly. If you have any questions regarding this policy, please
contact us at
abuse@jarheadservers.com
VIOLATIONS OF the Jarhead
Servers, LLC ACCEPTABLE USE POLICY
The following constitute violations of this AUP:
Illegal use : Jarhead Servers, LLC
services may not be used for illegal purposes, or in support of illegal
activities. Jarhead Servers, LLC reserves the right to cooperate
with legal authorities and/or injured third parties in the
investigation of any suspected crime or civil wrongdoing.
Harm to minors : Use of the Jarhead
Servers, LLC service to harm, or attempt to harm, minors in any
way, including, but not limited to child pornography.
Threats : Use of the Jarhead Servers,
LLC service to transmit any material (by e-mail, uploading,
posting or otherwise) that threatens or encourages bodily harm or
destruction of property.
Harassment : Use of the Jarhead Servers,
LLC service to transmit any material (by e-mail, uploading,
posting or otherwise) that harasses another.
Fraudulent activity : Use of Jarhead
Servers, LLC service to make fraudulent offers to sell or buy
products, items, or services, or to advance any type of financial scam
such as "pyramid schemes," "ponzi schemes," and "chain letters."
Forgery or impersonation : Adding,
removing or modifying identifying network header information in an
effort to deceive or mislead is prohibited. Attempting to impersonate
any person by using forged headers or other identifying information is
prohibited. The use of anonymous re mailer's or nicknames does not
constitute impersonation.
Unsolicited commercial e-mail / Unsolicited bulk
e-mail (SPAM) Use of the Jarhead Servers, LLC service to
transmit any unsolicited commercial or unsolicited bulk e-mail is
expressly prohibited. Violations of this type will result in the
immediate termination of the offending Jarhead Servers, LLC
account.
IMPORTANT NOTICE: BEGINNING IMMEDIATELY , anyone hosting
websites or services on our server that support spammers or cause any
of our IP space to be listed in any of the various Spam Databases will
have their server immediately removed from our network. The server will
not be reconnected until such time that you agree to remove ANY
and ALL traces of the offending material immediately
upon reconnection and agree to allow us access to the server to confirm
that all material has been COMPLETELY removed. Severe
violations may result in immediate and permanent removal of the server
from our network without notice to the customer. Any server guilty of a
second violation WILL be immediately and permanently
removed from our network without notice.
E-mail / News Bombing : Malicious intent
to impede another person's use of electronic mail services or news will
result in the immediate termination of the offending Jarhead Servers,
LLC account.
E-mail / Message Forging : Forging any
message header, in part or whole, of any electronic transmission,
originating or passing through the Jarhead Servers, LLC service
is in violation of this AUP.
Usenet SPAMMING : Jarhead Servers,
LLC has a zero tolerance policy for the use of its network for
the posting of messages or commercial advertisements, which violate the
rules, regulations, FAQ or charter of any newsgroups or mailing list.
Commercial messages that are appropriate under the rules of a newsgroup
or mailing list or that are solicited by the recipients are permitted.
Unauthorized access : Use of the Jarhead
Servers, LLC service to access, or to attempt to access, the
accounts of others, or to penetrate, or attempt to penetrate, security
measures of Jarhead Servers, LLC or another entity's
computer software or hardware, electronic communications system, or
telecommunications system, whether or not the intrusion results in the
corruption or loss of data, is expressly prohibited and the offending
Jarhead Servers, LLC account is subject to immediate
termination.
Copyright or trademark infringement : Use
of the Jarhead Servers, LLC service to transmit any material (by
e-mail, uploading, posting or otherwise) that infringes any copyright,
trademark, patent, trade secret or other proprietary rights of any
third party, including, but not limited to, the unauthorized copying of
copyrighted material, the digitization and distribution of photographs
from magazines, books, or other copyrighted sources, and the
unauthorized transmittal of copyrighted software.
Collection of personal data : Use of the
Jarhead Servers, LLC service to collect, or attempt to collect,
personal information about third parties without their knowledge or
consent.
Network disruptions and unfriendly activity
: Use of the Jarhead Servers, LLC service for any activity which
affects the ability of other people or systems to use Jarhead Servers,
LLC Services or the Internet. This includes "denial of service"
(DOS) attacks against another network host or individual user.
Interference with or disruption of other network users, services or
equipment is prohibited. It is the Member's responsibility to ensure
that their network is configured in a secure manner. A Subscriber may
not, through action or inaction, allow others to use their network for
illegal or inappropriate actions. A Subscriber may not permit their
network, through action or inaction, to be configured in such a way
that gives a third party the capability to use their network in an
illegal or inappropriate manner. Unauthorized entry and/or use of
another company and/or individual's computer system will result in
immediate account termination. Jarhead Servers, LLC will not tolerate
any subscriber attempting to access the accounts of others, or
penetrate security measures of other systems, whether or not the
intrusion results in corruption or loss of data.
Fraud : Involves a knowing
misrepresentation or misleading statement, writing or activity made
with the intent that the person receiving it will act upon it.
Infringement of Copyright, Patent, Trademark, Trade
Secret, or Intellectual Property Right : Distribution and/or
posting of copyrighted or the aforementioned infringements will not be
tolerated.
Distribution of Viruses : Intentional
distributions of software that attempts to and/or causes damage,
harassment, or annoyance to persons, data, and/or computer systems are
prohibited. Such an offense will result in the immediate termination of
the offending account.
Inappropriate Use of Software : Use of
software or any device that would facilitate a continued connection,
i.e. pinging, while using Jarhead servers, LLC services could result in
suspension service.
Downloads : In order to maximize uptime on
our servers, downloads of any kind (media, backups, warez, etc.)
that utilize more than 10% CPU resources are forbidden.
Third Party Accountability : Jarhead
Servers, LLC subscribers will be held responsible and accountable for
any activity by third parties, using their account, that violates
guidelines created within the Acceptable Use Policy.
Violation Of Jarhead Servers, LLC
Virtual Accounts : It is absolutely forbidden to host illegal
pornographic content whereas the subjects are under the age of
majority, or IRC servers on Virtual Server Accounts. Virtual Server
Accounts found hosting this material will be subject to immediate
cancellation without refund.
IRC networks : It is absolutely forbidden
to host an IRC server that is part of or connected to another IRC
network or server. Servers found to be connecting to or part of these
networks will be immediately removed from our network without notice.
The server will not be reconnected to the network until such time that
you agree to completely remove any and all traces of the irc server,
and agree to let us have access to your server to confirm that the
content has been completely removed. Any server guilty of a second
violation will result in immediate account termination.
Security
You are responsible for any misuse of your account, even if the
inappropriate activity was committed by a client, friend, family
member, guest or employee. Therefore, you must take steps to ensure
that others do not gain unauthorized access to your account. In
addition, you may not use your account to breach security of another
account or attempt to gain unauthorized access to another network or
server.
Your password provides access to your account. It is
your responsibility to keep your password secure.
Sharing your password and account access with
unauthorized users is prohibited. You should take care to prevent
others from using your account since you will be held responsible for
such use.
Attempting to obtain another user's account password
is strictly prohibited, and may result in termination of service.
You must adopt adequate security measures to prevent
or minimize unauthorized use of your account.
You may not attempt to circumvent user authentication
or security of any host, network or account. This includes, but is not
limited to, accessing data not intended for you, logging into or making
use of a server or account you are not expressly authorized to access,
or probing the security of other networks. Use or distribution of tools
designed for compromising security is prohibited. Examples of these
tools include, but are not limited to, password guessing programs,
cracking tools or network probing tools.
You may not attempt to interfere with service to any
user, host or network ("denial of service attacks"). This includes, but
is not limited to, "flooding" of networks, deliberate attempts to
Overload a service, and attempts to "crash" a host.
Users who violate systems or network security may
incur criminal or civil liability. Jarhead Servers, LLC will cooperate
fully with investigations of violations of systems or network security
at other sites, including cooperating with law enforcement authorities
in the investigation of suspected criminal violations.
Network Performance
Jarhead Servers, LLC virtual site and reseller accounts operate
on shared resources. Excessive use or abuse of these shared network
resources by one customer (eg. in excess of 10% CPU usage) may have a
negative impact on all other customers. Misuse of network resources in
a manner which impairs network performance is prohibited by this policy
and may result in termination of your account.
You are prohibited from excessive consumption of resources, including
CPU time, memory, disk space and session time. You may not use
resource-intensive programs which negatively impact other customers or
the performances of Jarhead Servers, LLC systems or
networks. Jarhead Servers, LLC reserves the right to terminate or
limit such activities
Dedicated Server Support Policy Addendum
Dedicated Web Servers Include the following
features:
cPanel / WHM (If Requested) 2 IP Addresses All Web Services Installed
and configured
Additional IP addresses maybe requested and may incur additional cost
of $100/yr Per IP Address.
Jarhead Servers, LLC Inc will support Dedicated Linux Web Servers
with issues pertaining to connectivity, hardware and system software.
System software pertains to operating system and dependencies.
Any website related issues with scripts, web applications, content,
website speed not pertaining to hardware or system software and such
becomes the sole responsibility of the dedicated server client.
It is recommended that the client have some knowledge of the Linux
operating system and be able to perform some system administrator
functions.
Jarhead Servers, LLC reserves the right to discontinue service
when any client dedicated server performs any action which may
jeopardize the functionality of the network or any other server.
Additionally, Jarhead Servers, LLC may at its discretion
discontinue service to any client which is in direct violation of
copyright or intellectual property laws.
REPORTING VIOLATIONS OF Jarhead
Servers, LLC AUP
Jarhead Servers, LLC requests that anyone who believes that there
is a violation of this AUP direct the information to the Abuse
Department at
abuse@jarheadservers.com
If available, please provide the following information:
The IP address used to commit the alleged violation
The date and time of the alleged violation, including
the time zone or offset from GMT
Evidence of the alleged violation
E-mail with full header information provides all of the above, as do
system log files. Other situations will require different methods of
providing the above information. Jarhead Servers, LLC may take
any one or more of the following actions in response to complaints:
Issue written or verbal warnings
Suspend the Member's newsgroup posting privileges
Suspend the Member's account
Terminate the Member's account
Bill the Member for administrative costs and/or
reactivation charges
Bring legal action to enjoin violations and/or to
collect damages, if any, cause by violations
REVISIONS TO THIS ACCEPTABLE USE POLICY
Jarhead Servers, LLC reserves the right to revise, amend, or
modify this AUP, and our other policies and agreements at any time and
in any manner.
GAME SERVER USE POLICY
We do not monitor the FPS of your game server every day however if we find that the FPS has been changed on your server we reserve the right to terminate your account without notice and without refund. Buying a low grade FPS server and changing it causes the CPU usage to be higher and throws off our core system by doing this you are not only screwing yourself over but other customers as well. Do not change the FPS_MAX or SYS_TICRATE of your server or the following could happen.
1st Warning - Email Sent From Jarhead Servers LLC
2nd Warning - Game Server will be suspended for 3 days
3rd Warning - Account will be terminated with no refund